Remote Customer Service Representative (Canada)

Posted 3 days ago

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Job Details

Full Time

Location

Ontario

Salary

dollar sign 21 to 40 per hour (plus commission)

Job Description

Job Title: Remote Customer Service Representative (Canada)
Location: Remote (within Canada)
Job Type: Full-Time / Part-Time

Job Summary:

We’re looking for a friendly and reliable Remote Customer Service Representative to assist customers across Canada. You’ll help with questions, solve issues, and provide a positive experience — all from the comfort of your home.

Responsibilities:

Answer customer calls, emails, or chats
Help with product or service questions
Resolve issues in a professional and timely way
Keep records of conversations and solutions
Follow company policies and guidelines

Requirements:

Good communication and people skills
Basic computer skills and comfort using email/chat
Ability to work independently from home
Must be legally eligible to work in Canada
Reliable internet connection

About TD

TD Bank Group, officially known as Toronto-Dominion Bank, is one of Canada’s largest and most respected financial institutions. Headquartered in Toronto, Ontario, it was founded in 1855 and became TD Bank after the merger of the Bank of Toronto and the Dominion Bank in 1955. As of 2025, it employs over 90,000 people worldwide and is led by CEO Bharat Masrani. TD is one of the “Big Five” Canadian banks and is well-known for its strong customer service, innovative banking technology, and a workplace culture that emphasizes diversity, equity, and inclusion (DEI). TD operates across multiple sectors including retail banking, commercial and corporate banking, wealth management, technology, data analytics, cybersecurity, and risk management. It’s also widely recognized for its inclusive hiring practices, internal career growth opportunities, flexible work models, and commitment to sustainability—aiming for net-zero carbon emissions by 2050. In the U.S., TD operates as TD Bank, America’s Most Convenient Bank®, with a major presence along the East Coast and headquarters in Cherry Hill, New Jersey. The bank serves over 27 million customers globally, with more than 16 million digital users and over 2,200 branches across North America. With a market cap of around $130 billion CAD, TD continues to be a top choice for professionals looking for stability, growth, and a values-driven environment. Employees are drawn to its competitive pay, strong benefits, focus on mental health, learning and development programs, and a reputation for being one of Canada’s Top Employers year after year.