Director, Resource Management

The Director, Resource Management, who is part of HC, is responsible for providing thought leadership, excellence in delivery of resource management strategy, and oversight to the resource management team regarding the execution of related people strategies and initiatives for the Firm. A critical success factor for this role is the relationships developed with the business leaders and the HC leadership team to be able to effectively deliver the resource management elements of the people strategy across the country. Reporting to the Human Capital Leader, the Director, Resource Management is part of the extended HC National Leadership team which, in partnership with the business, sets and delivers on the overall strategic people agenda for the Firm. This role provides Resource Management leadership to all lines of service to the degree that best meets the needs of each line of service from a business perspective.

Meaningful work you'll be part of
As Director, Resource Management , y ou'll work as part of a team of problem solvers, helping to solve business issues , deliver high quality client service and operational efficiency . Responsibilities include but are not limited to:

Strategy
• With an understanding of each LoS business strategy, lead the RM function to deliver higher value against agreed upon KPIs; deliver an elevated employee experience that increases retention; and, ensure deployment that incorporates skills and goals in addition to availability .
• Collaborate with the business and develop resourcing strategies that are agile and aligned to delivering on our markets/client delivery strategy.
• Provide input into firm-wide people strategies and programs working closely with the HC Leadership team.
• Work collaboratively with the various Centres of Expertise ( CoEs ), providing input, guidance and advice relevant to firm-wide success overall.
• Maintain strong working relationships with relevant business leadership People Experience Leaders, LoS Leaders, HC team, and other key contacts throughout the firm both within Canada and our network.
• Lead the overall RM transformation in alignment with the HC and IFS transformation strategy, including use of acceleration centers and automated service delivery.
• Work with other RM leaders across the network globally to ensure that Canada is leading and partnering in the advancement of RM technologies and procedure best practices.

Team Leadership
• Drive high engagement within the National Resource Management team by leading, motivating and coaching a team of resource management professionals.
• Provide development and leadership coaching to all senior members of National RM team who are direct reports.
• Collaborate regularly with RM leadership team to ensure consistent application and sharing of knowledge related to HC strategy, policies and programs.

Operations
• Be the point of escalation for firm-wide resourcing challenges and opportunities.
• Oversee firm-wide resource mobility and collaborating with stakeholders to provide opportunities to meet both business and staff development needs.
• Support business requirements for financial reporting and metrics related to headcount, productivity, availability/ capacity , and workloads. Lead the RM teams in usage of tools to support business needs.
• Lead the Tools and Technology team and ensure alignment to overall HC Tech roadmap.
• Prepare and monitor National RM team budget. Provide creative solutions for RM team structure to align with changes in business models.

Experiences and skills you'll use to solve
The Director, Resource Management must possess and be able to demonstrate :

• Undergraduate degree specializing in Human Resources or Business Administration and/or a CPA-CA designation
• Deep expertise in resource management and resource management related people strategies and protocols with additional depth and breadth of knowledge of the Firm's business and strategic people priorities
• Experience as a strong coach for their team by ensuring an understanding, commitment and thought leadership approach to all people activities
• Strategic and innovative thinker with problem solving skills, including ability to understand financial impact of choices
• Ability to translate business requirements/needs into actions
• Strong Project Management Skills
• Strong communication ability (written / verbal)
• Strategic thinking skills with strong problem-solving skills, including the ability to understand financial impact of recommendations
• Ability to build relationships and the ability to navigate effectively in a matrix organization/partnership structure
• Excellent judgment; has a broad view and good common sense
• A strong leadership image, impeccable ethical standards and integrity, objectivity, confidence and dedication
• Calm under pressure
• Intermediate to advanced excel skills
• Bilingualism - French and English (would be an asset)
• E xperience in a series of progressive roles, ideally within a professional services firm

Why you'll love PwC
We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more a bout our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.