Online Chat Agent

Posted 2 days ago

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Job Details

Full Time

Location

Ontario

Salary

dollar sign 21 to 40 per hour (plus commission)

Job Description

Job Title: Online Chat Agent
Location: Remote
Job Type: Full-Time / Part-Time

Job Description:
We’re looking for a friendly and efficient Online Chat Agent to handle live chat support for customers. You’ll answer questions, resolve issues, and provide product or service information, all through chat. Ideal for someone with strong written communication skills and a customer-first attitude.

Key Responsibilities:

Respond to customer inquiries via live chat
Provide accurate information and resolve issues quickly
Document interactions and update customer records
Escalate complex issues to the appropriate team

Qualifications:

Excellent typing and written communication skills
Basic computer knowledge and multitasking ability
Previous customer service experience is a plus
Ability to stay calm and professional under pressure

About MICROSOFT

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