Sr Director, Advanced Services

Sr Director, Advanced Services

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Senior Director, Advanced Solutions

Rogers is seeking a dynamic and results-driven leader to establish and lead our national Advanced Solutions Sales Team. Reporting to the SVP Enterprise Sales, the Senior Director, Advanced Solutions is a key leadership role on the Rogers Business Enterprise Sales senior leadership team. This position will be responsible for designing and driving the company's sales strategy as it relates to Advanced Solutions. This role requires a strategic, results-driven individual with a deep understanding of sales, business strategy, emerging technology, leadership, and the ability to build and maintain relationships with key stakeholders.

What You Will Do:

Strategic Sales Vision & Planning:

• Lead a national team of subject matter experts that work in lockstep with regional sales teams on large complex opportunities, ensuring solutions are multi-product focused and align with our customers' business goals.
  
• Define and communicate the overarching sales vision for Advanced Solutions and Partnerships, including IoT, WPN, Rogers Health, Data Centre, Managed Network and Professional Services, Cloud, Partners and Indirect Channels, and Contact Centre.
  
• Expand our partner ecosystem to augment our service offerings and enhance our solution selling approach through technology road mapping and large-scale technology deployments.
  
• Partner with regional sales teams to design long-term sales strategies aligned with corporate objectives and the company's mission and vision.
  
• Build a clear roadmap for the sales organization for Advanced Solutions.
  

Leadership & Team Development:

• Coach and mentor Senior Sales Managers.
  
• Leverage performance management to enhance individual and team performance.
  
• Organize leadership training programs to improve team technical skills and competencies.
  
• Augment leadership capacity within the sales organization, fostering strong team cohesion and morale.
  

Regional & Segment Oversight:

• Monitor segment sales performance and partner with regional leaders to ensure balanced performance across all regions and segments.
  
• Conduct regular check-ins with Senior Sales leaders and Regional Vice Presidents.
  
• Identify and mitigate regional or segment-specific challenges.
  

Cross-Functional Collaboration:

• Partner with regional sales leaders and liaise with other departments (e.g., Product, Marketing).
  
• Participate in internal executive meetings.
  
• Engage directly with Product teams to ensure alignment on product development.
  
• Collaborate with Rogers CSO organization to ensure delivery and day 2 support teams meet customer commitments.
  

Budget Management and Allocation:

• Oversee the sales budget and proactively plan for resource allocation based on regional and segment needs.
  
• Ensure optimal utilization of resources.
  
• Manage the financial opex budget for the team.
  

Data Analysis and Reporting:

• Review sales data and trends for insights.
  
• Report performance metrics to executive leadership, ensuring transparency in sales performance.
  
• Make informed decisions based on accurate data.
  

Stakeholder and Key Account Management:

• Build relationships with regional sales teams and key accounts.
  
• Participate in customer meetings at all levels.
  
• Address concerns and feedback from major stakeholders.
  
• Strengthen trust and partnership with key accounts, establishing a feedback loop with major clients and stakeholders.
  

Innovation & Process Improvement:

• Evaluate and refine sales processes.
  
• Encourage innovation in sales strategies and tools.
  
• Streamline sales processes and introduce innovative sales solutions.
  

What You Bring:

• Over 10 years of sales leadership experience.
  
• Passion for innovation and experience in emerging technologies.
  
• Strong interpersonal skills with a proven track record of leading successful sales teams.
  
• Expertise in implementing sales strategies that drive results.
  
• Skilled in recruiting, mentoring, and developing high-performing sales teams while fostering an inclusive, results-driven culture.
  
• Adaptable in adjusting strategies to respond to market shifts, competitor activities, or organizational changes.
  
• Proficient in embracing new technologies and tools to enhance sales processes.
  
• Experienced in managing budgets and efficiently allocating sales resources.
  
• Strong understanding of pricing, margins, and financial metrics to drive profitability.
  
• Ability to manage challenges such as customer objections, market changes, and internal team dynamics.
  
• Proven success in building and maintaining strong relationships with key clients.
  
• Deep understanding of customer needs and ensuring high levels of satisfaction and retention.
  
• Excellent communication skills with the ability to engage internal teams, clients, and stakeholders effectively.
  
• Clear and persuasive in presentations, negotiations, and client interactions.
  
• Skilled in inspiring, motivating, and guiding a sales team to achieve targets while fostering a positive team culture.
  

What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: Up to 25%
Posting Category/Function: Sales & Professional Services
Requisition ID: 320745

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes:Rogers Business

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Location:
Toronto, ON, CA Halifax, NS, CA Ottawa, ON, CA Montreal, QC, CA Calgary, AB, CA Regina, SK, CA Vancouver, BC, CA Winnipeg, MB, CA

Being a Rogers team member comes with some great perks & benefits including:
• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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