Resourcing and Deployment Manager

A career in Resourcing and Deployment, within Business Enablement will provide you with the opportunity to support the Tax line of service in workforce management, helping our network become more agile in the evolving markets we serve by ensuring the right people are assigned to the right projects at the right time. As a team, we optimize capacity sharing and enable the delivery of PwC services to our clients through our staffing strategy, emphasizing forecasting, utilization, and workload balance while also prioritizing development and diversity initiatives.

Meaningful work you'll be part of
As a Resourcing and Deployment Tax Manager, you'll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

• Strategically plan and oversee the allocation of Client Service Staff (CSS) to client engagements to ensure alignment with the firm's strategic priorities and to meet the planned business metrics
• Through the use of continuous planning activities, proactive management and scheduling of resources to meet Firm utilization targets with primary focus on staff leverage and peak season metrics
• Build strong relationships with staff to understand career aspirations/goals, strengths, areas of opportunity to aid in allocating meaningful work to support personal and business objectives
• Collaboration with national resource management team including; sharing of best practices, analysis of staff capacity , promote and focus on sharing resources across the country
• Analyze standard productivity reports and provide recommendations on the appropriate action plan or activities required ( e.g. workload balancing, improvement of utilization , etc.)
• Become a SME of resource management technology and reports

Experiences and skills you'll use to solve
• Experience in a professional service environment either in a client facing, operations, workforce planning or resource management role
• Communicate clearly in English (both written & verbal), negotiate and influence successfully, collaborate with others and build strong relationships
• Exceptional attention to detail with strong multi-tasking skills to prioritize workload
• Excellent data analysis and interpretation skills to provide insights to leadership; including an ability to understand how business trends can change our market
• Excellent judgment and tact; strong problem-solving skills, including the ability to analyze and understand the business impact of relevant options
• Ability to manage complex projects while thinking strategically and creatively
• Deal confidently with Partners and all staff levels in a professional manner, always recognizing the confidential nature of the work
• Adaptability to work effectively under pressure and time constraints to meet deadlines
• Effectively manage and resolve conflicts with a win-win approach and a focus on future outcomes

Why you'll love PwC
We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

The most connected firm through activity-based working
PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.