Senior Manager, Consulting Risk and Quality

A career within Risk & Quality Consulting will provide you with the opportunity to help protect PwC's reputation and enhance the Firm's profitability by enabling Consulting to effectively manage risk and deliver with quality. Members of our team have an extensive track record of delivering complex and significant projects, and are now focused on supporting the business in delivering quality services to our clients and effective risk management through the engagement life cycle. The Consulting practice continues to experience growth, and the Risk and Quality team must respond to those evolving needs.

M eaninglful work you will be part of
As a Risk and Quality Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

Engaging with the Consulting business through structured processes including Consulting Project Acceptance Committee, Engagement Quality Reviews, In-flight Reviews and informal processes such as risk consultation discussions on new and ongoing higher risk engagements. Our work is done in compliance with PwC's Global Network Quality Management Systems and Risk Processes Standard ("QMSRP"), which has been established to enable our practitioners to meet applicable professional standards, regulatory and legal requirements.

The position will primarily involve:
• As part of the Delivery Domain team, manage our Quality Review Partner program; monitoring role expectations are being met, resource allocation, and reporting

• Support the execution of Engagement Quality Reviews and In-flight Reviews. Provide inputs into the review strategy and lead or support the reviews including set-up, interviewing, analysis and reporting

• Provide front line guidance to the Consulting practitioners on PwC risk management policies and processes.

The position may also involve:
• Develop content for communications and trainings to upskill the Consulting practitioners on the topics of risk management

• Data analysis, data management, and reporting on the various R&Q programmes

• Identify , lead and implement continuous improvement initiatives that contribute to the advancement of the Consulting Risk and Quality objectives

• Lead and support Consulting Risk and Quality projects. As required, represent Consulting Risk & Quality on the firm-wide initiatives

Experiences and skills you'll use to solve
• Must have experience working with data and an interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work

• Extensive previous experience as a consultant in a client-facing role, with skills and experience corresponding to a Senior Manager level

• Experience as a project manager on a complex engagement, identifying and monitoring project delivery risks

• Experience with the large-scale information technology transformations or technology implementation projects and understanding of the related risks

• Willingness to learn on the job and ability to accept and build on peer feedback

• The drive and interest to identify risks facing PwC's Consulting business, to service our Consulting staff and Partners, and support them in developing risk mitigation strategies

• Ability to communicate concisely and effectively to a senior audience, both in writing and verbally

• Exceptional organizational skills, ability to multitask, prioritize, and work within tight deadlines

• The ability to interact well with people and to work in a collaborative team environment

• Agility and ability to pivot when needed

• Understanding Agile or Iterative project delivery methods and/or proficiency in French (including reading and writing) is an asset

• A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard

Why you'll love PwC
We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

The most connected firm through activity based working
PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.