Financial Services Payments, Consulting, Manager

A career within Financial Services Consulting will provide you with the opportunity to support our clients by solving their complex issues and helping them adapt to a rapidly changing world. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

Meaningful work you'll be part of
As a Manager , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution , including but not limited to:
• Leading project work streams, emphasizing the ability to build collaborative relationships with team members and clients;
• Communicating complex information effectively in written and verbal formats to various situations and audiences;
• Conducting and managing market research and quantitative and qualitative analyses, including the synthesis of meaningful insights ;
• Effectively leveraging analytical frameworks and tools to summarize complex data sets;
• Supporting delivery from project scoping to conclusion, while consistently keeping the client's goals in mind;
• Approaching new projects with an open mind;
• Demonstrating empathy for coworkers and customers;
• Believing in the value created by diverse teams and adapting to different working styles;
• Learning from mistakes and asking for help when needed; and,
• Uphold the firm's code of ethics and business conduct.

Experiences and skills you'll use to solve
• Deep knowledge of Financial Services domain with a focus on Payments, Banking Operations, and/or Retail and Commercial Lending

• An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work

• 4+ years' experience in one or more areas in financial services and/or consulting with a focus on Retail and Commercial Banking, business operations, technology implementations and ideally a blend of consulting and domain knowledge

• A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard

• Experience in complex transformational and/or modernization programs built around technology solutions for financial services .

• Experience developing target operating models, process design, technology enablement strategies and roadmaps, including comfort with various frameworks and methodologies

• Familiar with the Canadian payments landscape and upcoming changes as part of the Payments Modernization roadmap.

• Deep understanding of transaction life cycles of payment products and solutions (e.g., cards, wires, etc.), financial operations, including settlement, reconciliation, and exception processing, and administration of financial services businesses

• Ability to multitask and manage ambiguity as you navigate change at the client site

• Willingness to learn, adopt and lead new ways of doing things (personas, journey mapping, gamification, etc.)

• Ability to build trusted advisor relationships with key FS clients with a focus on business relationships from front office to operations including technology functions

• Exceptional written and oral communication and interpersonal skills to present in a business context, provide high quality output, and develop and maintain strong relationships with clients and internal colleagues.

• Self - motivated with a passion for client work and teamwork ;

• Previous consulting experience is preferred

• Experience, and successful delivery in one or more of the following areas:

• Hands on experience with retail and commercial card programs, global transaction banking, and/or cash management products

• Functional knowledge of money movement capabilities and the underlying infrastructure for high value, low value, and instant payments

• Payments Canada's current platforms (ACSS, Lynx USBE), as well as upcoming changes as part of the Payments Modernization roadmap (e.g., ISO 20022 , RTR )

• Global clearing and market infrastructures (Fed, CHIPS, CHAPS, TARGET2, Faster Payments, SWIFT, etc.). Correspondent banking structure and NOS/VOS accounts

• Financial operations, including settlement operations, reconciliation, and exception processing

• Documentation and the identification of key controls within payment transaction lifecycles

Why you'll love PwC
We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more a bout our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.