Manager, Payments Strategy & Implementation

Job Type:Permanent
Work Model:Hybrid
Reference code:127953
Primary Location:Toronto, ON
All Available Locations:Toronto, ON

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.

• Learn from deep subject matter experts through mentoring and on the job coaching
• Build your leadership skills at Deloitte University.
• Have many careers in one Firm.
• Partner with clients to solve their most complex problems
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being.
• Experience a firm where wellness matters.

About the team

Payments is one of the core focus areas of Deloitte's Financial Services group with a significant practice in Canada. We have one of the largest, most focused and successful global payments teams in the industry - we are a recognized leader in the Payments space. Our clients span large Canadian banks, the payment networks and FinTech players - from retail, business, and wholesale banking. We advise senior executives on maximizing the business value of payments, by leveraging technology. Our end-to-end services cover the range of technology challenges, from defining technology strategy, evaluating technology architecture to measuring and supporting our clients through strategy to execution. We help clients align their business and technology strategy, achieve their business objectives and transform their payments capabilities to deliver value to their customers.
We are looking for candidates that have a strong background in retail, corporate and wholesale payments with experience in payments technology including payments architecture, interfaces to domestic and global payment rails, payments hubs, and core payment platforms. A successful candidate will also have knowledge of the broad payments landscape, ecosystem participants, domestic and global payment trends, and emerging payment technologies.

What will your typical day look like?

• Deliver exceptional client service by maximizing results and driving high performance from people, while also fostering collaboration across stakeholders and businesses.
• Manage the overall client engagement by identifying and addressing client needs and business challenges, conduct interviews and facilitate workshops, manage day-to-day interactions with clients and internal stakeholders, and developing the recommendations to address clients' business and technology challenges.
• Nurture and develop trusted client relationships and developing your reputation as a trusted advisor.
• Lead aspects of the proposal development cycle; contribute to the development of proposal technical content, sales presentation, market positioning, and proposal presentations, and assisting in business development activities.
• Participate in the development of market-valued intellectual capital and perspectives in the payment's domain; contribute to the development of methodologies and market assets.
• Develop high-performing teams by providing coaching and mentoring to junior practitioners.

Enough about us, let's talk about you

• Bachelor's or master's degree with outstanding academic credentials and 6+ years of progressive and relevant consulting or industry experience
• Minimum 6 years of relevant experience in retail or corporate payment products, digital payments, payment technology, or leading critical payment business or technology initiatives
• Strong technology knowledge of payment systems including payments architecture, payments processing systems, payments hubs, external payment rails (e.g., ACH, EDI, Interac, SWIFT) and core platforms
• Knowledge of payments schemes across domestic (e.g., ACSS, Lynx/ HVPS, ISO 20022, Interac, RTR), cards (e.g., VISA, MasterCard), and global networks (e.g., SEPA, SWIFT)
• Experience with technologies relating to blockchain, digital wallets, APIs, RPA
• Proven program management skills with the demonstrated ability to lead large and complex transformational program and initiatives, in a multi-stakeholder environment
• Experience providing service excellence, overseeing the quality of client deliverables and effectively managing teams and day-to-day relationships to ensure exceptional performance
• Strong analytical skills and creative problem solving skills, flexibility to thrive in an ever-changing environment, and a "get it done" attitude
• Ability to storyboard, develop and present information to senior executives
  

Total Rewards

The salary range for this position is $84,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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