Consulting Resourcing and Deployment Manager

A career in Resourcing and Deployment, within Internal Firm Services, will provide you with the opportunity to work in cross line of service staffing helping our network be even more agile in the ever evolving markets we work with, providing the right people on the right projects at the right time. You'll focus on ensuring that resources of suitable skills and calibre are available for tasks and activities as required as well as managing the education, planning, and skills enhancement associated with resources. As a team, we maximise resource sharing and enable the delivery of PwC to our clients through line of service and cross line of service staffing, forecasting, utilisation, and workload balance while considering development and diversity initiatives.

Meaningful work you'll be apart of
As a Resourcing and Deployment Manager, you'll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

• Strategically plan and oversee the allocation of Client Service Staff (CSS) to ensure; alignment with firm's strategic priorities , achievement of business metrics, and resolving unassigned clients and reallocations for new CSS joiners/leavers
• Utilize continuous planning and scheduling to meet firm utilization targets, with a primary focus on staff le verage and peak season me trics
• Gather information on staff career goals, strengths, and areas of opportunities to effectively match the right staff with the right client engagements.
• Collaborate and team with RM professionals to; share best practices, continuously improve processes, facilitate staff borrowing/lending and secondments, and participate in team initiatives for technology enhancements that drive operational improvement .
• Coach and oversee RM specialists, ensuring adherence to strategic resourcing processes and junior staffing procedures.
• Build strong relationships within the line of service to establish oneself as a trusted advisor while also promoting and focusing on resource sharing across regional counterparts.
• Analyze productivity reports and business needs to develop actionable plans for workload balancing, utilization improvements, and the creation of new career paths that align staff interests with firm needs.
• Review and analyze financial results monthly, partnering with local leadership to recommend solutions on operational matters such as utilization , chargeable hours, and headcount adjustments.
• Develop expertise in RM technology, particularly TalentLink Staffing & Deployment, to support assignment planning, allocations, forecasting, and reporting, and deliver training on all TalentLink module s to staff , while focusing on technological enhancements and the development of new tools for continuous improvement

Experiences and skills you'll use to solve
• U nderstanding of Resource Management, including forecasting, strategic planning, and how these elements connect to overarching business strategy
• Proficiency in data analysis and storytelling through data ; with the capa bility of interpreting findin gs to p rovide actionable insights
• Demonstrated ability to make independent decisions and exercise excellent judgment without oversight
• Strong problem-solving skills, with a clear understanding of the business impacts of resourcing decisions
• Aptitude for addressing and de-escalating client concerns independently, maintaining professionalism in all interactions
• Ability to manage ambiguity and complex projects, think strategically, and demonstrate agility under tight deadlines
• Experienced in setting priorities, meeting, and exceeding deadlines while maintaining a high level of integrity and confidentiality
• Proven track record of effective change management execution and the ability to deal confidently with partners and staff at all levels
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

Why you'll love PwC
We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.