Audio Visual Coordinator

A career in Infrastructure and Property, within Internal Firm Services, will provide you with the opportunity to be a part of developing and managing the PwC operational infrastructure that allows us to support our people and our clients. We focus on all aspects of internal infrastructure services from real estate site selection, facilities management, and physical security to managing relationships with Firm travel partners and event planning. Our Office Services team is responsible for managing the well being of our office environment as well as responding to office requests from PwC partners and staff to help keep the office running smoothly.

Meaningful work you 'll be part of
As a n Audio Visual Coordinator , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Partner with internal stakeholders to assess and review meeting requirements and make recommendations. As the AV SME, consult with the client, capture their needs, advise on best options and deliver the AV services for the meeting
• Oversee operation and quality of boardroom and meeting room AV technology to proactively ensure equipment is in good working order
• Collaborates with the National AV leader in dev eloping long-term strategies and capacity planning to meet future AV technology needs, shares feedback on client expectations, requirements and in-office AV experiences
• Develop and implement maintenance programs for AV equipment. This includes operating, maintaining , distributing, installing, configuring, repairing and upgrading various electronic products while ensuring their optimal performance
• Conduct weekly sound, visual, and qua lity checks on AV equipment in client meeting rooms, project rooms, team rooms and in open collaboration spaces with tech
• Be on site to deliver AV services to meetings and deal with technical emergencies or issues as required (including outside of business hours)
• Troubleshoot any technical issues, assess the situation, open service requests when needed and work with contractors to fine-tune and optimize meeting room sound quality to rectify
• Act as a point contact for boardroom meeting setup and fulfill any special requests.
• Perform daily AV and boardroom configurations per client requests
• While primarily working in the office, there may be a requirement to work from other locations. Expectations include being able to work flexible hours, sometimes outside of traditional business hours to support projects or events
• Conduct regular checks and inspections in boardroom space to ensure compliance with firm standards and in accordance with the maintenance program schedule
• Maintain inventory of all AV equipment in both client facing rooms and internal rooms
• Utilize proper safety practices and procedures in lines with A/V equipment, and ensure all users understand safety, fire and building code
• Perform other related operations duties as requested by the Team Lead/Manager

Experiences and skills you'll use to solve
• Assistance with other firm and business projects, initiatives or general administrative duties
• Facilities support, Reception coverage, Coordination of Premier Office tasks, Meeting coordination, Service maintenance, organize small events and liaise with Meeting and Event Services (MES) for larger events
• Champion the adoption of changes to firm technology, procedures and policy
• Responsible for meeting room set-ups and performing general housekeeping duties as needed
• Maintain professional, digital and technical knowledge through the use of firm tools, attending training sessions & establishing personal networks
• Provide support for photocopying and scanning documents as required
• Ability to test AV equipment and perform basic troubleshooting
• Experience with basic signal flow for audio control
• Working knowledge of tele/video-conferencing equipment ( e.g. Cisco) and webinar solutions ( e.g. Zoom and Microsoft Teams).
• Working experience with Crestron automated boardrooms.
• D iscretion in handling confidential information, ability to handle multiple priorities and flexibility to prioritize and adapt to changing demands, deadlines and work in a team environment are essential
• Extensive technical knowledge and proficiency in Microsoft suite, Google Mail, Google Calendar, Teams Google Hangouts, WebEx , Eptura , PremierOffice , and other office services tools
• Knowledge of collaboration tools by Cisco, Crestron Mercury systems, Google Jamboards , MS Surface Hubs, WebEx , Google Hangouts/Meet, Cisco Video Conferencing, and Cisco Jabber
• Must be able to manipulate, analyze and validate data for accuracy and relevance

Why you'll love PwC
We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more a bout our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.