Senior Manager, Compliance Road to Strong (1967, 1966)

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Compliance

Pay Details:
$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

The Global Compliance Department is responsible for overseeing regulatory compliance across TDBG in accordance with the Global Compliance Operating Framework. The department is accountable for promoting regulatory compliance by developing and maintaining compliance programs, including identifying and disseminating regulatory developments to businesses they support, maintaining Compliance policies, managing complaints and regulatory filings, providing relevant training, carrying out independent monitoring and oversight activities, reporting on the state of compliance to the Board, UDP and senior management, as needed, and providing advice and support, as required. Within broader Global Compliance Department, Compliance transformation office has initiated a multi-year transformation program, Road to Strong, aimed to introduce and operationalize sustainable improvements across compliance capabilities. The team is focused on design, delivery and sustainment of the program.

Job Details

Senior Manager, Compliance, Road to Strong reports to the TDBG AVP, Road To Strong

Individual Accountabilities:

• Support end-to-end design and delivery of Road to Strong program, to drive efficiency and effectiveness improvements in oversight and governance activities in connection with the RCM Program and specifically the GRIC Standard.
• Act as key member of the Compliance transformation function, participate in the definition and enablement of Compliance business capabilities as we build and execute a multi-year strategy and roadmap in partnership with stakeholders such as Platforms & Technology, Operational Risk Management, all 3 lines of defense, and other eGRC stakeholders within TD Bank Group.
• Act as Subject Matter Expert (SME) on industry best practices for Regulatory Compliance Management; actively support various stages of the program delivery cycles, from intake and prioritization, to analysis, requirement clarification, requirement documentation, planning and production implementation.
• Provide timely and effective communication on project/initiative status, analyses and findings to leadership and various stakeholders.
• Identify opportunities to automate, simplify and improve capabilities.
• Understand and manage cross-stream interdependencies.
• Provide support in alleviating roadblocks throughout all stages of delivery.
• Assist in formulating recommendations regarding delivery approach after consultation with key stakeholder groups on estimated effort, resource availability, cross-program dependencies, and other implementation constraints.
• Escalating issues and impediments accordingly to effectively drive delivery.
• May entail opportunities to rotate onto other initiatives within Compliance or Risk Management as business priorities and demands arise.
• Keep current on emerging risks, trends and evolving regulatory requirements for Compliance.

Job Requirements

• Undergraduate degree required; a graduate degree is preferred.
• 10+ years of diverse experience in compliance strategies and risk management within large and complex financial services organization.
• Proven expertise in executing change.
• Hands-on experience with Archer, ServiceNow, or other industry-leading integrated risk and compliance management software.
• Ability to analyze large volumes of information, identify key clarifications, and determine next steps.
• Proven ability to identify and resolve performance and process bottlenecks.
• Strong track record in independently coordinating and completing complex enterprise projects. Ability to manage multiple priorities in evolving and ambiguous environments.
• Excellent coaching and advisory skills for clients, partners, and project teams.
• Strong personal and professional integrity, aligned with TD's vision and brand protection.
• Exceptional organizational skills, including tracking dependencies, resolving outstanding issues, and structuring meetings effectively.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet