Security Guard - Mail screening - 1 Queen St East - Downtown Toronto Full-Time Days

Overview

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high-quality service, and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: Security Guard - Mail Screening
Site: One Queen - Cushman & Wakefield
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours OR ESA
City: One Queen Street East, Toronto
Status: Full-Time
Hours: Monday to Friday (1300 - 1900 hours
Pay Rate: $19.25 /hr.

Posting Date: March 21, 2025
Internal Closing Date: April 30, 2025
External Closing Date: April 30, 2025

Full Job Description

Performing a variety of duties in the office Mail Services Operations to ensure incoming and outgoing mail is delivered to the appropriate customer in a timely and efficient manner according to the agency's customer service philosophy. The incumbent is responsible for reviewing mail contents to determine the appropriate receiver, determining the most economical way of sending outgoing mail, preparing packages and other documents, operating the mail inserter, and performing other duties as assigned.

Minimum Qualifications

• Receive incoming mail for all areas of the sort according to P.O. Box, special recipients, size, and thickness of envelopes. Sorts incoming mail for all administrations either manually
• Process incoming and outgoing mail, make separations, and distribute and deliver mail throughout the building.
• Receives orders and notices; receives incoming customer service center batch mail daily, reviews contents, sorts, and stores to the appropriate office
• Operate X-ray Security Screening System on all incoming mail to ensure DMV employees' safety and that no foreign objects enter the facility.y
• Receives outgoing mail and packages, weighs packages, es and determines the most economical way to send packages. Enters UPS/ DHL, etc shipping information into the computer manifest system and maintains shipping register. Performs package tracking and contacts the appropriate company for package delivery information
• Able to demonstrate the ability to perform Data entry
• Courteous with strong customer service orientation, the ability to multi-task and work comfortably in a fast-paced, student-friendly/diverse environment
• Weekly/monthly report about the status of the remain/ delivers package
• May be required to work in the area of Printing, Warehouse, and Inserter Operations as needed
• Ensure that work assignment is completed and the Supervisor is notified if unable to complete
• Communicate effectively both orally and in writing
• Send out communications to teams as necessary and manage or assist teams with administrative tasks. (faxing, mailing, etc) distributions
• Provide thorough account servicing to and communicate with consumers by telephone and approved written correspondence to attempt to bring resolution to their past due status or other account-related issues
• Basic knowledge of Word, Excel, and PowerPoint
• When accepting mail across the service counter, validate that customers are authorized, and conduct parcel inspections by existing and current mailroom procedures.
• Ability to lift, carry, and pull up to 40 pounds; ability to push up to 100 pounds
• High School Diploma or equivalent
• Any additional tasks assigned by the management on a day-to-day basis.

Prerequisites:

• Valid Ontario Security Guard License
• Valid WSIB Approve Standard Level C First Aid with CPR and AED
• Proof of x2 Vaccine Doses from Covid-19 (Fully Vaccinated)
• 1 year experience in security
• Must be able to commit a minimum of 6 months
• Must be able to attend un-paid Orientation Monday to Thursday 0900 - 1700 in our corporate head office.


Certification Requirements (All)

Minimum of 1 year security experience
COVID Double Vaccinated
Standard First Aid, CPR Level C
Valid Ontario Security License

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short-listed will be contacted for an interview.

This job reports to the Ovado James

This is a Full-Time position 2nd Shift, 1) Monday to Friday (1300-1900 hours) .

Number of Openings for this position: 1