Product Group Technology Lead - Automation & Workflow Delivery, Enablement Platform

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
$136000 - $183500 CAD

This role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Senior Manager, Product Group Technology Lead oversees the design, development, testing and delivery of end-to-end RPA, Power, Pega and Gen-AI technology solutions for the Automation & Delivery Product Group within the Enablement Platform in Platforms and Technology.

The key focus of the Product Group is to develop and deliver end-to-end RPA, Power, Pega and Gen-AI technology solutions for Lines of Business within the Bank.

This role carries overall accountability for all design, development and testing of technical solutions, ensuring these solutions adhere to engineering and architectural design principles and patterns. The Senior Manager, Product Group Technology Lead collaborates with Product Group Owners and pod members to effectively communicate technology decisions and drive business results, liaises with stakeholders inside and outside the Bank, and oversees the management of technology issue escalation and resolution processes. Leveraging deep expertise and experience, the Senior Manager, Product Group Technology Lead optimizes product and delivery processes to ensure maximized value.

Job Responsibilities

• Act as the single point of technology engagement for the Automation & Workflow Delivery Product Group
• Own the Product Group's product strategy and roadmap
• Work closely with partners and stakeholders to ensure technical solutions meet technical direction, requirements, budget, scalability and architectural goals, ensuring all risks and impacts are considered
• Lead the creation and delivery of end-to-end technical solutions and oversee/support multiple specialized pods
• Identify opportunities to minimize any negative cost impact and reduce delivery/operational costs of technology
• Lead planning in driving technology target state model and roadmap-based technology investments within Product Group
• Identify business opportunities through innovation to improve quality and predictability of Technology Delivery
• Lead key initiatives for Technology Options Assessment, Opportunity sizing, Technology Delivery setup & structure
• Lead approach validation process for all technology strategic solutions or POCs
• Ensure programs/initiatives related to security activities are well managed and administered; ensure the prompt and thorough resolution of issues
• Escalate issues with executive stakeholders and lead the realignment of the roadmap and/or development of remediation plans
• Monitor assigned area for productivity and efficiency, operating systems to continually improve delivery capability
• Lead or contribute to cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for significant and complex situations
• Support Product Group members in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
• Identify and hire for current and emerging talent needs required to enable ongoing value delivery
• Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to enhance the team's output
• Build and retain an engaged and diverse team where every colleague feels valued, respected, and listened to; committed to a common goal; collaborates to move with speed and get things done
• Create a fair and equitable environment that supports a diverse workforce and fosters a culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
• Act as a brand ambassador for the bank, both internally and/or externally

Job Requirements:

• Undergraduate degree or Technical Certificate
• Graduate degree preferred
• 10+ preferred years of development and technology delivery experience with Agile Delivery Experience preferred
• Product knowledge required in the areas of RPA, Power, Pega and Gen-AI

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet