Patient Flow Clerk (remote role)
Posted 7 days ago
Job Details
Location
Salary
30 to 38.110 per hour (plus commission)
Job Description
Role and Responsibilities
Duties:
- Data entry (10%)
- Faxing documents between Teladoc and facilities (10%)
- Uploading lab requisitions and results to Teladoc’s virtual care platform (primary care) (10%)
- Uploading lab requisitions and results to Teladoc’s virtual care platform (ED) (10%)
- Faxing completed consults to facilities (10%)
- Communicating with members of the interdisciplinary teams to ensure a seamless patient experience (10%)
- Assisting in scheduling, cancelling, or re-booking appointments as needed (10%)
- Monitoring the consultation queue to ensure timely attention from providers for patients in the waiting room, and escalating delays to the appropriate provider group (10%)
- Ensuring all relevant notes, forms and orders are signed by the provider, and following up with providers if notes are incomplete at the conclusion of a consultation (10%)
- Other duties as required (10%)
Responsibilities:
- Provide exceptional service to internal and external customers including but not limited to providers and patients.
- Ensure the highest quality and timeliness for all tasks and communications.
- Ensure clear, accurate, concise and thorough documentation.
- Conform to and abide by all regulations, policies, work procedures and instructions
Application closing date is 2024-11-07
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