Manager Stakeholder Research & Insights

Are you an experienced quali-quant market researcher who thrives in a fast-paced work environment where research drives decision-making? Do you have a passion for uncovering the stories behind research to make recommendations and present to the C-Suite?

Reporting to the Senior Manager, Research and Insights, the new role of Manager, Stakeholder Research and Insights collaborates closely with internal teams, external partners, and leadership to uncover themes and provide actionable recommendations from a wide range of research that supports WorkSafeBC's mission and strategic goals.

You'll act in a consultancy capacity to internal clients to apply your expertise across a broad range of research methodologies to help shape programs, enhance stakeholder engagement, and improve outreach and marketing communication strategies. If you're a strategic thinker with a passion for research and organizational impact, we'd love to hear from you!

How you'll make a difference:
You'll build the understanding and trust that helps WorkSafeBC serve people across B.C.

Where you'll work
At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.

• Lead the design, execution, and analysis of complex qualitative and quantitative research initiatives to understand stakeholder perceptions and needs.
• Collate, and synthesize findings across an extensive body of research to join the dots between numerous studies to maximize the relevance and impact of your recommendations to executive leadership.
• Leverage your storytelling and data visualization superpowers to socialize and promote Research and Insights findings and recommendations to your broad client portfolio. We want our clients to come back for more research!
• Manage your team of three, providing coaching and mentorship to motivate and set goals to assist employees in meeting team and corporate objectives.

We're looking for someone who can:

• Lead and manage research teams, providing direction on priorities, objectives, and implementation plans.
• Translate substantial amounts of complex data into clear, impactful recommendations that you will share with the executive.
• Apply strategic thinking and critical analysis to enhance stakeholder engagement and organizational decision-making.
• Maintain expertise in quantitative and qualitative research methodologies, and industry best practices.

Your background and experience

• A bachelor's degree in Research, Social Science, Marketing, or a related field.
• A minimum of 8 years of market research experience, including at least 5 years in a progressive management role.
• Strong expertise in survey design, stakeholder research, data analysis, and performance measurement.
• Exceptional presentation, communication, and analytical skills to translate research into actionable business strategies.

An equivalent combination of education and experience may be considered.

Important to know
Before we can finalize any offer of employment, you must:

• Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults.
• Confirm you're legally entitled to work in Canada

Who we are
At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?
It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are .

Our benefits
As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 4 weeks of vacation in your first year, with regular increases based on years of service
• Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account
• Optional leave arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Learn more: Find out what we offer .

Salary: $92,918 - $112,895/annually

Want to apply?

• Applications are welcomed immediately, however must received by 4:30 p.m. PST on the closing date.
• We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.
• Please upload your cover letter with your resume for this position.
• Please note that we may start assessments prior to the closing date.

Learn more: Read up on what you need to know before you apply and find talent acquisition contact information on WSN.