Manager, Change Oversight, TD Wealth Governance and Control

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Governance & Control

Pay Details:
$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

he Wealth Shared Services, Governance & Control (WSS G&C) team is responsible for managing the enterprise regulatory compliance and operational risk program across the TD Wealth segment. The team enables multiple Wealth business units through the timely and consistent implementation of control and governance programs, initiatives, policies and standards.

The Next Evolution of Work (NEW) is an enterprise-wide initiative that will transform our operating model and how we deliver initiatives/products to achieve faster and better outcomes for our customers and colleagues.

Risk Marketplace (RMP) is defined as a Practice in the NEW operating model and will enable the development of highly skilled subject matter experts knowledgeable across the major risk categories defined in the Enterprise Risk Framework. Risk Marketplace (RMP) is a strategic asset that strengthens TD's risk-taking capability, enabling delivery excellence and early value realization while keeping the bank safe. RMP works directly with Journey and Platform teams (and in some cases non-NEW teams) to provide real-time risk mitigation and guidance. RMP 1Bs are at the core of the interaction model between the first line and the second line of defense.

Key Accountabilities:

The successful candidates will provide governance and controls guidance for i) Journeys at the Product Group/cross-POD level, for either TD Wealth Direct Investing Journey or TD Advice Journey, or for ii) Advice and Direct Investing Non-NEW/TDSA projects. There will be 2 open positions for each i) and ii). They will report to the RMP 1B Lead.They will also be responsible for key accountabilities as outlined below:

• Maintain and enhance risk culture and awareness

• Build a collaborative culture of risk awareness and ownership, in support of the Enterprise Risk Framework

• Monitor and drive consistency around risk identification and mitigation

• Support risk identification, mitigation, monitoring, and reporting across change activities, processes, and initiatives

• Build and maintain strong stakeholder relationships

• Highly seasoned professional role requiring substantial business knowledge and provides broad risk knowledge across multiple risk domains (e.g. Compliance, Privacy, Operational Risk Management, etc.)

• Trusted partner for change; builds and maintain strong stakeholder relationships and open to ongoing support feedback

• Serves as the primary conduit for the 1st line of defense to the 2nd line of defense

• For Features, ensure alignment with the Risk Marketplace Playbook within NEW Journeys/Platforms and Journeys/Platforms operating manual

• For Features, participate in Journey/Platform activities in alignment with the Risk Marketplace Playbookand Journeys/Platforms operating manual

• Ensure risk issues are identified ,managed,and reported per enterprise policy/guidelines and ensure appropriate escalation processes are followed

• Distill and report on risks that merit attention from 2A Risk & Control Partner Function Leads

• Coordinate removal of blockers with Risk Marketplace Team and stakeholders

• Supports 1A to complete Change Risk Assessment (CRA), and design and implement effective internal controls/ mitigations

• Coordinate and facilitate required sign-offs for the Change Risk Assessment (CRA) as outlined in the Change Governance Standardand/or other artifacts, as required

• Supports 1A with completion of Privacy Impact Assessment, and acts as Privacy Designate

• Bring or open to build a strong understanding of regulatory, risk and governance landscape pertinent to TD Advice or Direct Investing.

Education and Experience Requirements

The successful candidate will be a highly motivated self-starter with ability to drive change, who is eager to provide creative solutions to complex problems, is a team player and is able to adapt based on feedback. We encourage candidates from all experiential backgrounds to apply. If you are interested in risk management, governance or a related experience then we want to hear from you!

• 7+ years of relevant business and/or risk and control experience

• Undergraduate degree preferred

• Ability to question and challenge status quo

• Ability to work in a fast-paced environment and manage multiple deadlines and priorities

• Ability to work effectively in a highly collaborative team environment

• Detail-oriented with the ability to follow up on items or determine appropriate steps for timely escalation and/or resolution

• Ability to deal with conflicting points of view and to effect creative and responsive solutions

• Comfortable navigating a space that is not well defined, ambiguous and complex at times.

• Strong written and verbal communicator with an ability to clearly and concisely articulate the business issue, supporting facts, and rationale/business value for recommended solutions.

• Excellent time management skills with a proven ability to meet deadlines.

• Advanced industry and business knowledge and expertise on risk and control functions

• Proficiency with collaboration and/or project management tools MS Office, SharePoint and JIRA

• Agile project experience is considered an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet