Governance & Control Specialist - Delivery & Operation Processes

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Governance & Control

Pay Details:
$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The successful candidate will be responsible for task aligned to the P&T Delivery & Operations Risk and Control team. This includes effectively managing interactions with key risk partners across the organization. This position requires a significant amount of interfacing with partners at all levels of the organization required to drive the oversight of technology risk. It is accountable to implement programs to manage risk, govern issues and ensure adherence to all required policies and programs.

Specific responsibilities include:

Risk Partner Relationship Management: Responsible for assessing and driving mitigation of risk associated with organizational, operational, process and if applicable technical changes. Assures that changes are implemented with minimal disruption

Operational Risk Management - Risk Officer support of enterprise-wide operational risk strategies and execution of corporate risk management requirements including:

Regulatory Risk Assessments - Oversight and mapping of controls associated with Laws, Rules, and Regulations (LRRs). Identify, assess, communicate, manager and mitigate regulatory compliance risk, applying a risk-based approach and operating the business or corporate segment in compliance with the associated LRR.

Responsible for performing RCM Assessments as defined by the Compliance Office

Job Requirements:

• Ability to effectively interact with executive leadership and individuals across a complex organization and provide day-to-day support and consulting to CIO and Senior Leadership on any items related to risk
• Extensive understanding of the concepts and practices of risk management, processes and related controls.
• Develops and maintains a solid understanding of the regulatory landscape and relevant regional requirements and best practices, ensuring key risk issues are identified, requirements interpreted and articulated to appropriate leadership and partners
• Represents D&O on various risk management committees, councils and working groups by understanding required actions and raising any issues or ideas for continuous improvement
• Builds awareness of key risk issues, drivers and mitigates by educating and developing appropriate action plans with leaders
• Develops and fosters strong relationships with risk and control partners to improve the understanding and communication of risk and thematic issues
• Prepares executive management reporting, facilitate or contribute to meetings involving a range of stakeholders and senior management of TD Bank
• Influence and escalate areas of concern to drive resolution for SOX, Legal, Regulatory, Audit, Fraud, Conduct and Operational Risk Management
• Support speed, simplicity, agility in decision making and action

Qualifications

• Bachelor's degree or progressive work experience in addition to experience below
  10+ years related experience required
• Risk Certification preferred but not required
• Previous management experience
• Ability to coach, counsel, train, and lead staff
• Strong attention to detail with the ability to recognize and react to discrepancies
• Excellent communications skills both written and verbal as well as the ability to develop executive level communication
• Strong interpersonal skills including demonstrated conflict management and negotiation skills
• Program management skills
• Proven experience in establishing and implementing effective strategies and short and long plans that achieve results
• Strong relationship building skills and the ability to foster good working relationships with diverse groups to identify issues, reach consensus and implement workable solutions
• Effective presentation skills, including the ability to present to regulators and executive management
• Strong ability to influence the decisions and actions of others without expressed authority
• Strong ability to analyze information and risks and effectively collaborate with partners on overall corporate direction
• Detailed oriented, strong analytical, organization and problem-solving skills
• Excellent time management skills and the ability to successfully balance competing priorities in a fast-paced environment
• Good judgment- ability to determine which issues to escalate and what to resolve independently, and provide suggestions for possible resolution

#Li-Tech

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet