Delivery Engineer

Delivery Engineer

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

The Delivery Engineer will primarily be responsible for executing on project tasks as laid out by the Design and Engineering Team and the PMO Team. This role will also provide feedback to Design and Engineering for the purpose of improving designs for future deployments. The Delivery Engineer must possess degree or diploma in Network Computing, computer science, computer systems engineering, software engineering or a field related to the industry and five years of related experience.

What you'll be doing:

• Executing on project tasks as laid out by Management and the PMO Team.
  

• Providing feedback to Design and Engineering for the purpose of improving designs for future deployments.
  

• Provide onsite resources as required to complete project delivery.
  

• Provide pre-sales engineering to ensure customers requirements are correctly factored into all designs and solutions.
  
• Delivering documentation required to pass completed projects to the Support Team, including Diagrams, eView Setup and other documentation.
  

• Escalation point for the Support Team.
  

• Perform security and quality control testing.
  

• Provide orientation to new users of existing technology.
  

• Understanding of the organization's goals and objectives.
  

What you'll bring:

• Degree or diploma in computer science, computer systems engineering, software engineering, web design, or a field related to the industry.
  

• Five years of related experience.
  

• Certifications or licences appropriate to industry.
  

• Demonstrated aptitude for learning new technologies.
  

• Ability to effectively communicate technical concepts to non-technical members of the organization.
  

• Ability to effectively communicate both verbally and in writing.
  

• High level of integrity and work ethic.
  

• Ability to prioritize and manage conflicting demands.
  

• Demonstrated time management skills.
  

• Ability to work individually as well as part of a team.
  

• Must have a valid Drivers Licence and own a car.
  

• Attendance and conducting of presentations.
  

• Extended periods of sitting.
  

• Operation of desktop computer and peripherals.
  

• Flexible hours including nights, weekends, and holidays.
  

• Working in a busy office environment with frequent interruptions.
  

• Lifting/Carrying heavy computer equipment.
  

• Working in various customer environments.
  

• Occasional overtime.
  

• Occasional travel and overnight travel.
  
• French Language would be an asset.
  

Who you are:

• Accountability - Takes ownership of personal workload, as well as the workload of employees under his/her direction.
  
• Attention to Detail - Attends to details and pursues quality in the accomplishment of tasks, regardless of the volume of duties encountered.
  
• Commitment to Health and Safety - Works in compliance with all applicable health and safety legislation and established policies and procedures.
  
• Continuous Improvement - Strives to improve job responsibilities through developing skills and increasing knowledge.
  
• Innovative - Able to think outside of the box in order to develop creative and new solutions or products that meet current and future needs.
  
• Problem Solving - Able to break down a situation into smaller pieces to identify key issues and figure out cause and effect relationships in order to solve. Use logic and analytical methods to come to realistic solution.
  
• Results Orientation - Able to focus on desired outcomes, and the means by which they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives, as well as the performance and/or achievements of others.
  
• Time Management - Balances a myriad of tasks; prioritizes duties as needed.
  

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 - 210 Cochrane DR(7735), Markham, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 318145

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes:Rogers Business

Location:
Markham, ON, CA Toronto, ON, CA Scarborough, ON, CA

Being a Rogers team member comes with some great perks & benefits including:
• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

Job Segment: Test Engineer, Pre-Sales, Testing, Software Engineer, Systems Engineer, Engineering, Sales, Technology