Cyber as a Service, Monitoring, L1, Associate

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data.As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively.

Meaningful work you'll be part of
As a Cyber as a Service, Monitoring, L1, Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• A shift based schedule to continuously monitors the alert queue
• Triages security and device alerts
• Receives phone calls from clients and create necessary ticket for the incident or request and channel it to the required team for action
• Collects data and context necessary to initiate investigation over to Cyber Threat Investigator
• Follows alerts and incidents playbooks/runbooks
• Primarily responsible for security monitoring, detection, response
• Ensure incident identification, assessment, reporting, communication, mitigation and monitoring
• Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives
• Framework, Review policies and highlight the difficulties in managing SLAs
• Management, administration & maintenance of security devices
• Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring
• Responsible for integration of standard and non-standard logs in SIEM
• Coordination with stakeholders, build and maintain positive working relationships with them

Experiences and skills you'll use to solve
• Relevant experience in Information Technology and Information Security
• Experience in security device management and multiple SIEM platforms
• Experience in performing vendor management
• In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.
• Experience in MSSP environment
• Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix
• Proficient in Incident Management and Response
• Knowledge of applications, databases, middleware to address security threats
• Proficient in preparation of reports, dashboards and documentation
• Excellent communication and initiative skills
• Ability to handle high pressure situations with key stakeholders
• Good Analytical skills, Problem solving and Interpersonal skills
• CISSP and GIAC certifications preferred
• A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives
• As a requirement, a Security Clearance or ability to get security clearance is needed for all staff who'll be engaged on these assignments. Prior to applying, please review the Government of Canada website to ensure you meet the eligibility requirements to obtain this clearance. This'll become a condition of your employment with PwC should you receive an offer from us.

Why you'll love PwC
We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more a bout our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.