Account Executive

Account Executive

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Account Manager - SWO Enterprise

This position is responsible for retaining and growing Roger's revenue within an assigned Enterprise Strategic Account territory.By effectively partnering with clients, Account Manager will provide effective business solutions to customers through innovative and strategic planning, superior customer service, executive engagement, and prospecting.

What you will be doing:

• Responsible for the new business development with professional "Hunter" mindset within an assigned base of prospects, low share, & incumbent accounts and/or territories/industries within the Rogers For Business Strategic team.
  
• Primary client relationship manager; marshals Rogers resources across sales efforts.
  
• Capable of having business development conversations about client needs; leverages specialists for more complex sales opportunities.
  
• Selling & servicing an integrated suite of Rogers For Business solutions (Wireless, Network Access, Managed Services, Data Centre , Cloud, Disaster Recovery solutions, Voice Collaboration & Hosted PBX Business Productivity solutions, and Managed Services).
  
• Use innovative selling techniques and product knowledge, to grow business primarily within existing base of accounts using the full suite of Rogers products and services.
  
• Analyse and pursue opportunities for prospecting additional business within assigned construction and mixed vertical territory.
  
• Represent the company with a positive attitude and strong work ethic that will maintain a maximum retention rate and manage growth.
  
• Develop account and relationship management strategies, to gain insider status and to protect the account from any competitive activity.
  
• Act as the single point of contact for accounts on the full suite of products and services provided by Rogers Communications Inc.
  
• Share your ideas by actively participating at regular sales meetings and fulfil required administrative duties to support your role.
  
• Own and troubleshoot customer problems and provide solutions by working with key internal contacts to maintain integrity of business.
  
• Responsible for pro-actively maintaining a high level of Sales hygiene, forecasting, and account planning.
  
• Actively participate in regular sales meetings and fulfil administrative duties as required.
  

What you will bring:

• University degree or equivalent expertise.
  
• 5 to 10 years sales experience in Enterprise/Strategic sales (companies with 1500+ Employees).
  
• Experience working in complex sales environment selling to CIO, IT leaders with appreciation for long sales cycles & need to manage multiple customer stakeholders.
  
• Must be trustworthy, have Strong Business Acumen, likeable & customer focused on help customers solve problems & achieving their desired goals & outcomes.
  
• Ability to work in a "virtual" team environment with ability to work cross functionally with key internal stakeholders & executives.
  
• Must be proficient in selling telecom services (wireless, IOT, wireline, Data Centre + Cloud, Managed & Professional Services, Cloud based Phone systems).
  
• Experience in Office 365, Teams, PowerPoint, Excel, Word & Salesforce CRM.
  
• Seasoned Communicator both verbally & written.
  
• Technology Driven (understand market trends).
  
• Proven interpersonal skills.
  
• Proven aptitude for implementing sales strategies.
  
• Be self-motivated, results orientated & accountable for the development of new business.
  
• Positive Team Member and Contributor.
  
• Proven funnel management experience.
  
• Experienced presenting to Executives (Internal/External).
  
• Experience in data solutions selling and strategy.
  

What's in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

• Paid time off for volunteering

• Company matching contributions to charities you support

• Growth & Development Opportunities :

o Self-driven career development programs (E.g. MyPath program)

o Rogers First: priority in applying to internal roles of interest

• Wellness Programs :

o Homewood employee & family assistance program

o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

o Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity :

o Work for an organization committed to environmental protection

o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week.

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 85 Grand Crest Place (031), Kitchener, ON
Travel Requirements: Up to 50%
Posting Category/Function: Sales & Account Management
Requisition ID: 318511

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes:Rogers Business

Location:
Kitchener, ON, CA Milton, ON, CA Hamilton, ON, CA Guelph, ON, CA London, ON, CA

Being a Rogers team member comes with some great perks & benefits including:
• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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